Shipping policy

Shipping Policy

Where we ship
We currently ship to the United States only.

Processing time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information as soon as your order ships.

Shipping time
Orders ship from our fulfillment partner's US warehouses. Estimated delivery time is 5-10 business days after processing. Delivery times are estimates and may be affected by carrier delays, weather, or peak periods.

Shipping rates
Shipping rates, if any, are calculated and shown at checkout before you pay.

Tracking
Every order includes tracking. You will receive your tracking number by email when your order ships.

Delays, lost or damaged packages
If your order is significantly delayed, arrives damaged, or appears lost, contact us at hello@truetoart.com and we will make it right.

Questions
For any shipping question, contact us at hello@truetoart.com.